·How I Support a Matter

The quiet work behind every settled matter.

Siena manages every piece of the process for parties and counsel alike — quietly, precisely, and on time.

01The Life of a Matter

Every phase managed, so nothing stalls between intake and resolution.

One case manager carries the matter through all five phases — parties, counsel, and neutral always know where things stand.

01

Intake

Case submission received, parties identified, conflicts noted, matter opened.

02

Scheduling

Availability coordinated across parties, counsel, and neutral — dates locked without the back-and-forth.

03

Documentation

Briefs and case files organized, tracked, and delivered where they’re needed.

04

Session Day

Logistics handled end to end, so the mediator stays focused on the room.

05

Resolution

Follow-through and communication until the matter closes.

02Services

What that support looks like.

Four disciplines, one point of contact — from the first call to the signed resolution.

i.

Scheduling & Calendaring

Availability, sessions, and follow-ups coordinated across parties, counsel, and neutral — without the back-and-forth.

  • Session dates coordinated across every calendar
  • Pre-session calls placed and confirmed
  • Follow-ups and continuations kept on track
ii.

Documentation

Briefs, agreements, and case files organized and where they need to be, when they need to be there.

  • Briefs collected and delivered on schedule
  • Case files kept complete and current
  • Agreements circulated for signature
iii.

Party & Counsel Communication

One responsive point of contact for everyone involved in the matter.

  • Timely answers for every party
  • Clear updates at each phase
  • One thread — never a runaround
iv.

Intake to Resolution

The full life of the matter kept moving efficiently, with follow-through past the session itself.

  • Case submissions received and opened
  • Every deadline tracked to the day
  • Post-session follow-through to close
03Who She Serves
For Mediators

Stay focused on the room.

Support through every phase of a matter — so the neutral’s attention stays where it belongs: on the parties and the resolution.

Discuss supporting your practice
For Counsel & Parties

A matter that keeps moving.

Clear communication, careful documentation, and a matter that never sits still — from first contact to signed resolution.

Schedule with Siena

Ready to get a matter on the calendar?

Prefer email? siena@ondeckmediation.com
Schedule with Siena